- Exchanges will honour the value paid at checkout after discounts, excluding shipping fees. Customers are responsible for any additional costs required to exchange their item.
- All return items must be in the original packaging, unworn and in original condition with all tags attached.
- Once your return reaches our warehouse, your exchange order will be processed, and you will receive updated tracking information for your exchange order.
- If the size you are requesting is low in stock or sold out, your return can be processed as a store credit only.
- In the event the item requested sells out, you will automatically be issued a store credit (minus returns shipping fees, where applicable).
- All shipping costs are non-refundable.
- Return shipping labels are valid for a few days. If your return is not shipped at this time, your return request and return shipping label will expire.
- We highly recommend using a tractable service to track the progress of your return.
Return time：Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.